Serious accident

To: george.formby@college.com
From: hbutterfield@hct.ac.ae

Good morning Eric,

I saw the accident. It happened yesterday morning in the staff lounge.

Mrs Smith slipped and fell as she was getting a cup of coffee.

There was some water on the floor and the tiles were slippy.

I called an ambulance because she hurt her back.

The paramedics took her to hospital.

I suggest that the tea boys should mop the floor regularly to keep it dry.

Best regards,

Hedley.

Book Review

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Dodgy Electronics 2

Date: 05.03.09 0850

To: mv@dodgy.electonics.com

From: maintenance@dodgy.electronics.com

Good morning,

Thank you for your e-mail.

There was a problem with our connection to Etisalat.

This problem is now fixed.

We repaired the Etisalat link at 0830 this morning.

We hope that you will have no further problems and that

the system will now work normally.

Have a nice day.

Best regards,

Faisal.

e-mail dodgy electronics

To: maintenance@dodgy.electronics.com

From: hbutterfield@hct.ac.ae

Good morning,

I am writing because my telephone is not working.

Could you please send a technician to repair the phone ASAP?

The problem is that I have no dialling tone.

The phone was OK yesterday but the problem started this morning.

My location is workstation 103.

Could you please send me written confirmation when the telephone

is repaired.

Regards,

Hedley.